We are looking for a confident and friendly individual with customer service experience to cover our Receptionist for a week in July.
The role will mainly entail the opening and closing of the business, answering calls and emails as well as booking people in, taking payments and checking this out on our Mindbody System.
Our loyal client base are used to a warm welcome and friendly chat at reception before their treatment - so a friendly disposition is essential.
The dates are as follows:
Approx. 52 hours in total with a 1 hour lunch break whilst the lead Receptionist is on holiday.
We would expect any candidate to meet the following basic criteria:
• Efficient and organised
• Experience with IT
• Exemplary customer service and professional telephone manner
• Good written and spoken English
• Ability to stay calm under pressure and multi-task
• A high degree of integrity and understanding of client confidentiality
Whilst experince in the Aesthetic industry and a knowledge of aesthetics treatments such as Botox and Dermal Fillers is desirable, it is not essential as basic training will be given. We use the Mindbody System so a working knowledge of this would be helpful but again not essential.
Face Clinic London is a leading Doctor led aesthetic clinic in the heart of Soho specialising in injectable treatments. We are a professional, but friendly organisation, providing quality aesthetic beauty treatments, a high level of customer service and expert consultation to ensure our clients feel they are in good hands and well looked after - like they are one of the family!