As a Claims Advisor, you will be an integral part of the Claims Settlement and Valuation Services team in supporting the drive forward by identifying, promoting and delivering continuous improvement to ensure Operational Excellence.Main Duties Consistently improve upon and deliver a Customer Experience to the highest standards to both internal and external customers.Meet the required quality standards of operation to ensure Operational Excellence.To ensure that all data entry and administrative work is carried out accurately and in a timely manner.Build rapport with internal and external customers whilst providing empathy to their situation.Ensure a strong level of productivity is consistently achieved.Be fully aware of cost-effective measures at all times and contribute ideas for further improvementsPromote good teamwork and great team performance by supporting team members when required, sharing new ideas to improve our service and demonstrating a positive demeanour at all times.Claims Advisor | Claims Settlement | Valuation Services | Insurance | Claims Handling | Data Entry | Administration | Customer Service | Finance | Call Centre | MS Office | Personal Development Additional InformationAs part of the application process you will receive an automatic email response containing preliminary questions which you are required to complete to be considered for the position. Please look out for this email and check it has not gone into your junk email.
Excellent customer service attitude and skills.Strong attention to detail.Strong communication and interpersonal skills.A true team player.Energetic and self-motivated.Experience in using online systems and Microsoft office.Be well-presented and demonstrate a professional, friendly, positive attitude.
Copart was founded in the USA in 1982. Copart is a NASDAQ listed company and currently operates in more than 200 locations in 11 countries and has over 125,000 vehicles up for auction every day. With locations throughout Asia, North and South America, the Middle East and Europe, including 16 locations across the UK we are a fast-paced, growing and exciting business auctioning in excess of 400,000 vehicles per year through our online auction technology in the UK alone.We work with many of the world Our continued investment in innovation and our customer-centric approach means we deliver bespoke solutions tailored to the specific needs of all our clients, and Copart is looking for the right people to join our team.