What will I be responsible for?Working at the Surrey head office of Toyota GB, you will be placed within the established and successful Accessories Business Unit. Working with a team of 5, this role plays a pivotal role in the commercial success of Accessory products.The ABU is an MSX team managed by a permanent Toyota manager, with a defined brief to grow accessory revenue and profit.As a Product Specialist, you will be a subject matter expert on a specific portfolio of models, responsible for all related product enquiries. You will manage the successful launch of new accessories on new models, while also working on key projects to improve the commercial performance of the ABU. Your responsibilities:Manage the product launch life cycle of selected Toyota and Lexus accessories both genuine and locally approvedCollaborate closely with Toyota Europe and Toyota (GB) internal stakeholders to ensure effective and on-time delivery of accessory products in line with vehicle product launchesIdentify market gaps and opportunities for accessory sales, propose effective and fact-based solutions to address themManage and support the operations of various incentive programmes designed to drive performance in the Centre networkProject management of major supporting workstreams, alongside day to day activities.Performance analysis of existing product lines and models, to ensure annual targets are being metRespond to issues raised through logistics and customer contact channels
Who are we looking for?As our ideal Accessories Product Specialist, you will have the following skills and experience:Self-starter you should have the ability to manage a diverse range of projects on a concurrent basis, managing changing priorities and situationsIndependent you should have the ability to understand a project, task or issue and propose solutions on your own, while also working with varied stakeholders to ensure all aspects are consideredAttitude to learn you should seek and accept constructive feedback, responding positively different ways of learning to improve performanceBe a team player you should communicate and interact with other team members and colleagues in a positive attitude, supporting each other to ensure positive resultsRoot cause analysis you should constantly seek out the root cause and facts of an issue to understand how and where a problem is occurring, ensuring solutions address the real issueCustomer-focused s business approach, and you shouldWhat we can offer you:As our Accessories Product Specialist, you will be offered a highly competitive salary. Other company benefits include: 25 days annual leave, access to the TGB supplier car scheme, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases.There is potential to progress within the company, with global opportunities updated regularly.
About MSXI:With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:Warranty TechnicalParts ServiceRetail Performance ManagementCustomer EngagementFleet MobilityBuilding trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.If this sounds like the ideal role for you, please click APPLY now to register your interest in the role of Accessories Product Specialist!