Security Officer NOT AVAILABLE

Job Description

Would you like to be part of something amazing? Our people are our greatest asset and we invest in career progression and personal development, so that you can be a part of a workforce that remains focused, dedicated and happy. We collaborate, we raise standards and we win awards. So why not come and be amazing with Wilson James?

What sets Wilson James apart is our commitment to our people. Our people are our greatest asset, and we invest in career progression and personal development, so that you can be a part of a workforce that remains focused, dedicated and happy.  We provide full training for our Security Officers, both in the classroom and on the job, including courses in disability awareness, to allow for educational and personal development.

If you love being busy and enjoy meeting and greeting people from all over the world, this role is perfect for you. You will be meeting customers every day, screening and searching their baggage, whilst ensuring they receive a great service from you.  

Other duties you will be carrying out whilst working with us at Belfast International Airport:

• Using equipment and manual search techniques, in order to ensure that no prohibited articles are taken into the airport
• Xray screening and bag searching
• Controlling of access to the aerodrome, checking identification or travel documents for all passengers, staff and airport users requiring access.
• Help to resolve queries from customers and assist them with their journey through the airport offering advice where necessary & high levels of customer service.
• Responding to and assisting with emergency situations such as aircraft emergencies,
• Carrying out patrols of the airside/landside areas to ensure that these locations are secure
• Aircraft guarding and escort duties within site

Benefits

Excellent training and development, SIA licence costs, annual leave entitlement, auto enrolment pension scheme, death in service benefit

Additional Information

Benefits Our people are our greatest asset; we invest in you by offering you all the tools you need to succeed. In return, for your hard work, you will also receive: £250 Bonus if you stay with us for 6 months 20% discount on duty free purchases 20% in food outlets Free car parking Free Uniform Excellent training and development Great annual leave entitlement Auto enrolment pension scheme Death in service benefit

Essential Skills

What we look for in our Security Officers:

• Passionate- At Wilson James, we look for people who have a genuine passion for customer service and want to make a difference. This kind of care and support cannot be taught in training, so we are looking for people who are dedicated to assisting passengers wherever possible.
• Adaptable- You must be versatile, confident and competent to work in different areas when required as well as flexible with shift patterns.
• Approachable – You should be the friendly face that our passengers seek out when they need assistance, and they should feel comfortable asking for help from our welcoming and approachable team.
• Positive attitude – Politeness and Courtesy are key to providing good customer service. Wilson James is looking for candidates who take a calm and confident approach when dealing with demands from the public.
• Reliable- Our expectations of punctuality and attendance are extremely high in order to uphold Wilson James’ high standards of customer service, so turning up to work early and when required is essential.
• Team player – Teamwork is a critical aspect of our working operations. Ideally, you should be able to work co-operatively as part of a team, as well as independently, to ensure effective customer service is delivered.

In order to work at any of our aviation sites, an airside pass is essential. We can provide this for you, so long as you have:

5 year Checkable back ground (including employment, self-employment, career gaps, benefits and education

Able to pass a CRC, Access NI and CTC (Counter terrorism check) as part of the airside pass application.

Able to pass a colour-blind test

About Company

Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.

Wilson James provides services to some of the world’s most iconic brands. We collaborate. We raise standards. We win awards.
We employ more than 5,000 brilliant people across security, construction logistics and aviation services.

We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, please see our website.