Operations Assistant NOT AVAILABLE

  • Location : Northampton , United Kingdom

  • Salary : £9750.00 per annum

  • Posted : 11/17/2021

  • Position: Part time

Job Description

If you have excellent organisational skills and good experience of office administration systems, this may be the role for you.

We are looking for an individual to join our Operations Team to support the Operations Director in an administrative role. 

Key Task Areas

  • To be the point of contact for customer comments relating to Operations, log all
    relevant details and co-ordinate responses
  • Co-ordinate meetings, including ops meeting, H&S groups and working group, and
    facilitate information sharing to all parties involved.
  • To support the programming team with organising access performances to ensure
    the smooth running of performances.
  • Ensure all incidents/accident reports are filed in a digital format and distributed to
    relevant parties as required.
  • Ensure teams are completing risk assessments where required and filed accordingly
  • Administration of Ops and H&S related policies
  • To provide administrative support to the Operations Director.
  • To be responsible for administration of all operational licences required by the
  • To support all administration around venue insurance including driver insurance,
    accident reporting and renewal of policies.
  • To provide administrative support to the maintenance team including booking of
    contractors, general and financial queries.
  • To be part of the rota for distribution of internal mail and external mail output.
  • To communicate with all internal and external customers in an informative and
    appropriate manner.
  • Promote and adhere to the organisation’s culture and values.
  • To participate in organisational development activity
  • To be aware of, adhere to, and implement any legislative requirements consistent
    with overall duties of this post, with particular regard to Health and Safety policies
    and procedures, General Data Protection Regulations and Equality Act 2010.
  • To undergo relevant training and development required by the Operations Director.
  • To carry out any other tasks that will, from time to time be allocated by the
    Operations Director on an ad hoc or continuing basis, commensurate with the
    general level of responsibility of the post.


  • Complimentary tickets available on selected shows throughout the year.
  • 10% discount at our bars and theatre shop.
  • Employee Assistance Programme - Health Assured.
  • Contributory staff pension, 5% employee and 3% employer

Additional Information

To apply, please submit your Covering Letter and CV as one document. You will then receive an application acknowledgment email, please follow the link to complete your equal opportunities monitoring form.

Hours of Work: 18.5 Hours Per Week
Working Pattern: Negotiable

Closing Date: Tuesday 30th November 2021
Interview Date: Wednesday 8th December

Essential Skills


  • Experience of implementing / maintaining administrative systems/procedures
  • Good experience of meeting administration


  • Understanding of, and commitment to, live performance
  • Good knowledge of office administration systems


  • Maintaining confidentiality
  • Confidence and ability to interact with a wide range of people
  • Excellent attention to detail and organisational skills
  • Excellent IT skills in Microsoft Outlook, particularly Excel and Word
  • Excellent communication skills, both oral and written
  • Ability to work using own initiative
  • Excellent time management skills
  • Proactive and flexible approach

Desired Skills


  • Awareness of Artifax and Tessitura, or similar customer relationship management systems


  • Understanding of health and safety legislation


  • Good typing speed

About Company

Royal & Derngate, Northampton is the main venue for arts and entertainment in Northamptonshire, welcoming more than 378,000 show and film audience members last year. Our diverse programme of drama, music, dance, comedy and film, and our co-produced work was seen by 115,000 people across the country. We were named Regional Theatre of the Year by the inaugural Stage 100 Awards in 2011, and was nominated again in 2016. We also won the Management Award for Best Presentation of Touring Theatre in the 2015 UK Theatre Awards for our Made in Northampton work. The Herbal Bed (a co-production with English Touring Theatre and Rose Theatre Kingston) won the 2016 UK Theatre Award for Best Touring Production. Other recent highlights include nationwide tours of The Jungle Book, Love from a Stranger and Death of a Salesman. Previous acclaimed productions have included Shakespeare’s King John, world premieres of Arthur Miller’s The Hook and Aldous Huxley’s Brave New World. As a registered charity, we remain ambitious about ensuring that our theatres are for everyone. We encourage young people to take part in our creative learning opportunities via bespoke school's partnerships and weekly activity at the theatres. This weekly programme, reaching more than 21,000 participants last year, attracts a broad section of our community, and also offers opportunities for nurturing new talent through our commitment to artist development.j

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