IT Support Apprentice NOT AVAILABLE

  • Location : Totton , United Kingdom

  • Salary : £12000.00 to £13000.00 per annum

  • Posted : 09-11-2022

  • Position: Full time

Job Description

Are looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you.

PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. The successful applicant will join the managed services team and be based at a school in Totton.

Why choose an apprenticeship with Medhurst?

Medhurst Communications have been successfully recruiting and supporting apprentices to kick start their careers for over 10 years. Medhurst Communications are committed to providing an extensive programme of training to help apprentices to learn how to deliver first class IT support.

Training to be provided 

As an IT Support Apprentice, you will be studying towards a level 3 ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Medhurst team combined with 25 days of off the job training at the PETA training centre in Cosham.

What will my new role involve?

Joining the team as an IT Support Apprentice, you will learn:

  • How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment
  • How to maintain and troubleshoot IT equipment
  • How to identify and resolve technical problems


  • 23 days holiday plus + Bank holidays
  • Pension scheme
  • Great career progression opportunities
  • Training towards completion of L3 Support Technician apprenticeship
  • Hand-on training across various projects
  • Free car park

Additional Information

Monday-Friday 09:00-17:30 (37.5 hours per week with 1 hour for lunch). The salary will start at £12,000-£13,000 for the first year and then rise to minimum wage based of age for the remainder of the apprenticeship. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

Essential Skills

Could this be the ideal role for me?

We are looking for an enthusiastic and motivated IT Support Apprentice with a genuine interest in IT. The Medhurst team have a strong commitment to customer service so the successful applicant must be willing to go the extra mile for their clients. To be considered for this role, you must have:

  • Knowledge of PC and Laptop hardware, software and basic network troubleshooting
  • Good communication skills at all levels
  • Ability of problem solving in a logical way
  • Ability to prioritise workload and manage time effectively
  • English and Maths GCSE (Grade C or above)

Desired Skills

  • Knowledge of Microsoft Operating Systems
  • Basic understanding of Networking Concepts
  • BTEC L3 in IT or equivalent will be beneficial
  • Driving license will be beneficial

About Company

About Medhurst Communications

Since 1986, Medhurst have been making IT work for education and business clients. Their offices in Hampshire and Cheshire deliver cost effective and flexible IT solutions and services to meet the individual needs of over 500 education and commercial customers. Their mission is simple – to take away the burden of IT management to enable their clients to focus on their core business.

  • 23 days holiday + 8 Bank holidays
  • Pension scheme
  • Great career progression opportunities
  • Training towards completion of L3 Support Technician apprenticeship
  • Hand-on training across various projects
  • Free car park 

Medhurst Communications put their staff at the heart of everything they do and believe this is why their organisation is so successful.

If this sounds like the ideal place for you to start your IT career, APPLY today for the role of IT Support Technician Apprentice.

Once you have applied for this apprenticeship, you will receive an email with an application form on that you will need to complete. Please monitor your inbox (and spam / junk folder) for this email and complete the form as soon as possible.

We look forward to receiving your application!

Job Location

Apply Now

How will we use your personal data?

- Please check to confirm you agree to our privacy policy before submitting your application. We are registered with the ICO, registration number: ZA455697