Deputy Branch Manager- 6month FTC NOT AVAILABLE

Job Description

Are you ready for a new challenge? Are you looking for the next step in your career?

We have a fantastic and exciting opportunity for a Deputy Branch Manager to join our team! 

Contracted Hours: 37.5 Must be fully flexible

Shift Pattern: Mon - Fri 

Salary: £34,000 Plus Car Allowance

6 MONTH FIXED TERM CONTACT 

• In addition to the above mentioned salary you will have car allowance/company car
• A flexible 37.5 hour week managing your own time (may require out of hours working - days, nights and weekends)
• Working closely with the Branch Manager on a 6 month contract which could be extended

How you will make an impact as a Deputy Branch Manager:  

• The Deputy Branch Manager is responsible for leading and motivating the team across the branch, and in every site to deliver excellent service to the client.
• Allocate resources ensuring all staffing levels meet the agreed client service level. All vacancies to be recruited for given to HR Recruitment Team in a timely manner.
• Ensuring all equipment is ordered and allocated i.e. uniform, tools, PPE etc.
• Monitor and deliver Key Performance Indicator targets to create one common goal.
• Monitor and control direct costs and ensure that all expenditure is authorised including training and sickness.
• Manage operational issues and key metrics during and outside of working hours and escalate, as necessary.
• Measure employee engagement levels using survey results and NPS scores.
• Identify trends and areas for improvement and create action plans to resolve.
• Review and understand the reasons behind employee turnover for the branch and review the exit interviews.
• Carry out quarterly one to one’s with each officer to review their performance giving feedback.
• Conduct security officer welfare visits and managed and/or escalate any areas of concern.
• Ensure training is carried out so our employees can carry out their roles to the required standard.
• Manage any performance improvement processes as well as any grievance or disciplinary processes.
• Actively encourange staff recognition and staff nominations for awards.
• Ensure talent management and succession planning process and meetings are completed timely and all staff are encouraged to take accountability for their own development.
• Adhere to internal and external audit standards and undertake quality assurance checks.
• Support the LMS training model to encourage wider learning and self-development.
• Develop a productive relationship with union representatives quarterly.
• Support other Branches and functions by sharing best practice improvements.
• Lead by example and demonstrate our cultural values of Integrity, Vigilance and Helpfulness.

Essential Skills

• Previous Management experience is essential
• Hold a current SIA License
• 5-year checkable employment history
• UK driving license with access to a vehicle
• A strong leader who can motivate and inspire their employees
• Influencing skills; able to negotiate and deal with sensitive and confidential matters with tact and discretion
• Good communication skills, able to articulate with authority
• Resilient approach to your management duties, adaptable and responsive in the face of changes in priorities, plans and schedules
• Able to work on your own initiative with an excellent work ethic
• An excellent Team player who can work well with the Branch Manager to achieve common goals
• Good level of PC literacy is required, able to use MS Word, Excel, and E-Mail (Outlook) to a high standard
• Understanding of the importance of H&S and the impact on employees 
• Experience in using business intelligence to drive efficiency and best practice
• Understanding of using processes to achieve great results
• Ability to work flexibly – you may be required to work out of hours
• Delivering excellent Customer Service

About Company

Securitas Benefits:

• Paid annual holiday  
• Company Pension and Life Assurance Scheme 
• Car allowance
• Discounted gym membership 
• Wellness advice and support 
• Cycle to Work Scheme  
• Car lease and new car purchasing schemes 
• Employee discounts and cashback savings across hundreds of your favourite high street brands, online shopping, holidays, and days out.   
• City & Guilds accredited training program for professional and personal development 
• Support to gain your SIA license 

Join the Securitas Team today!