Location : Corby , United Kingdom
Salary : £6183.84 to £14429.00 per annum
Posted : 10-11-2022
Position: Part time
Do you have a passion for customer service and the Theatre? If you do, we have an exciting opportunity that is both varied and rewarding.
Customer Service Supervisor
You should enjoy meeting people and be friendly and approachable.
As a Customer Service Supervisor, you will assist in the management of the day-to-day operation of The Core’s customer-facing areas to achieve the highest levels of service for customers and clients. You should have experience of working in an entertainment / customer-driven environment.
Ideally, you should have experience of supervising a team. You will at times be responsible for the management and deployment of volunteers and supervision of the bars. Good communication and organisational skills are essential.
As part of this Customer Service Supervisor role, will be required to work a varying rota including evenings, weekends, and bank holidays.
You will be contracted for 12 to 28 hours per week (to be agreed with successful candidate), plus additional hours may be available if desired - £9.91 per hour.
Candidates that meet our selection criteria will be contacted within two weeks to schedule an interview.
* Training will be available where necessary
Please submit a covering letter (no more than two sides of A4) stating your relevant experience, knowledge, and skills for the role along with your CV.
We are an inclusive organisation, committed to fair recruitment and equality of opportunity. We particularly welcome applications from those whose backgrounds are currently under-represented in our workforce and in the Arts more widely.
We want to encourage socio-economic diversity, as well as representation from ethnically diverse groups, people who identify as D/deaf and disabled and/or those who identify as LGBTQ+.
As part of our commitment to being an inclusive employer, we would like you to complete an equal opportunities monitoring form. You will receive an email from us to acknowledge your application which will include a link to complete this.
The Core at Corby Cube is a registered charity and we have recently celebrated our 10th birthday. In this time, we have welcomed more than 300,000 audience members and participants to our town centre venue and made a local economic impact of £16.8 million.
The Core at Corby Cube consists of three spaces. The Theatre seats 445 people on three levels - the main live programme takes place here with professional visiting companies, local amateur groups, schools, and community organisations all regularly performing on the stage.
We present music, comedy, dance, theatre, and family shows and have recently seen visits from Sarah Millican, Northern Ballet, Jason Manford, and The Searchers to name a few. The Lab is a studio space suitable for smaller scale shows and family activities. The Base is an underground workshop space which doubles as a training room, conference space, and recording studio.