Administration Apprentice (Insurance)

  • Location : Fareham , United Kingdom

  • Salary : £6.00 per hour

  • Posted : 08/04/2021

  • Position: Full time

Job Description

Do you want to work for an awarding winning insurance broker? Do you want to learn foundation administration skills that could lead to becoming a fully qualified Insurance Broker? If so, please apply for the Administration Apprentice (Insurance) vacancy today!

PETA Ltd are working with an award winning insurance broker to source an Administration Apprentice (Insurance). This is an excellent opportunity to develop core administration skills including communication, customer service and record keeping.

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

About the role

The Administration Apprentice (Insurance) will primarily be dealing with telephone enquiries and referring them to the appropriate person, whilst ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the Firm’s usual procedures.  Other duties will include:

  • Assist customers with day to day enquiries.
  • Inputting new business, amendments and renewals on the Acturis system to maintain accurate records, keeping hard-copy records on customer files where appropriate in accordance with the firm’s standard procedures.
  • Attaching correct policy wordings to certificates including any other relevant or required wording (exclusions, conditions, warranties, etc) in respect of self-issue policies.
  • Liaising with Insurers, other company staff and Claims Handlers when appropriate.


• 20 days paid holiday and 8 statutory days holiday • Free off-road parking for staff • Progression routes within the company for the right candidate • Further insurance exams and training offered to become a qualified Insurance Broker

Additional Information

Monday to Friday 9.00 am - 5.00 pm 35 hours per week with 1 unpaid hour for lunch

Essential Skills

It is essential that the Administration Apprentice (Insurance) will have the ability to prioritise and organise their own workload to ensure that deadlines are adhered to. Being proactive is a must have. Candidates also must:

  • Have the ability to liaise with colleagues when appropriate
  • Have the ability to develop and sustain relationships with customers
  • Have good levels of English and have excellent written communications including letters and reports
  • Be confident with effective telephone skills
  • Have experience with Word, Outlook and Excel
  • Have accurate data input skills
  • GCSE Maths and English grade A*-C / 4-9 or Level 2 equivalent

Desired Skills

The ideal Administration Apprentice (Insurance) will also be polite, presentable and outgoing with good interpersonal skills. It is desirable to possess a willingness to develop knowledge of insurance and related issues through formal and informal learning, both internal to the firm and externally. Candidates will ideally be able to work on their own initiative.

About Company

Addingstone Insurance Solutions Ltd are a professional Commercial and property insurance broker, providing advice and bespoke insurance to both large corporate and smaller sized businesses as well as property owners throughout the UK.  Addingstone Insurance have been trading for 12 years and is a young and ambitious company who won Broker of The Year at the Modern Claims Awards 2017. As a great advocate of the apprenticeship scheme, this is a fantastic company to start your career.

If you are a great team player and are looking to kick start your career in administration and insurance this role is ideal for you. Apply now to be considered for this  Administrator Apprentice vacancy.

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