Business Administration Apprentice

  • Location : Bordon , United Kingdom

  • Salary : £10816.00 to £18137.00 per annum

  • Posted : 09-11-2022

  • Position: Full time

Job Description

Do you fancy a job in the tech industry? Smallworld IT are seeking a dynamic Business Administration Apprentice to join their premier IT support company. Working with companies like Microsoft and Dell, you will be forefront to the latest software, hardware, technology, protection and cyber security solutions. If you want to develop a career in business administration and have a passion for IT, this position is ideal for you!

Smallworld IT are working with PETA to source an enthusiastic, self-motivated and organised individual to join the team as a Business Administration Apprentice. You will be creating a buzz in the business, staying ahead of others while delivering a service that is second to none. This position is ideal for someone who wants to be a part of a dynamic, resourceful and proactive team. 

Why do an apprenticeship with Smallworld IT? 

Smallworld IT pride themselves on a being a young, dynamic and extremely resourceful company. They have successfully recruited and trained previous apprentices through PETA; Smallworld IT are a leading employer when it comes to familiarity with apprenticeships, offering outstanding support and progression opportunities throughout the apprenticeship and beyond. If you want to learn new skills and be a part of future technology then please apply! 

There is the intention for a full-time role to be offered to the successful and suitable candidate upon completion of the apprenticeship. There are excellent prospects for future progression.

Training to be provided

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach. 

About the role

The Business Administration Apprentice will be responsible for the following duties:

  • Assisting colleagues in day-to-day business
  • Answering and directing telephone calls
  • Responding to general customer enquiries
  • Logging customer requests
  • Managing the CRM System
  • Scheduling meetings and appointments
  • Managing suppliers
  • General accounting
  • Supporting with basic ICT enquiries and marketing 


  • Casual dress code
  • Excellent prospects for career progression
  • Positive and supportive working environment
  • The option for home working and flexible hours
  • Competitive rates of pay
  • 20 days holidays plus Bank Holidays
  • Free car parking on site
  • Joining a company with a proven track record of apprentice success

Additional Information

Monday - Friday 08:30 - 17:30 (40 hours per week). We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

Essential Skills

As this is an apprenticeship role, no experience is required! However, it is important that the Business Administration Apprentice meets the following criteria:

  • Excellent customer service skills
  • Willingness to learn new skills in all aspects of the business
  • Confident with speaking on the telephone & face to face; excellent telephone manner
  • Good IT skills including the use of MS Office
  • Excellent organisational skills
  • Ability to use initiative and to be proactive
  • Excellent written and verbal communication skills
  • Ability to use social media sites to support with Marketing 

To be considered for the role, you will require GCSEs in maths and English with at least a grade 4/C.

Desired Skills

An interest in the IT industry will be advantageous. 

About Company

Smallworld IT provide quality IT Support Services, IT Network Solutions and hardware & software products for all sizes of business, education and local government in London, Guildford, Woking and other locations in Surrey and Hampshire. 

If you are looking to kick start your career in administration and IT this role is ideal for you! Join your local friendly tech company and apply now to be considered for the Business Administration Apprentice role.

Once you have applied for this apprenticeship, you will receive an email with an application form on that you will need to complete. Please monitor your inbox (and spam / junk folder) for this email and complete the form as soon as possible.

We look forward to receiving your application!

Job Location

Apply Now

How will we use your personal data?

- Please check to confirm you agree to our privacy policy before submitting your application. We are registered with the ICO, registration number: ZA455697