Location : Skipton , United Kingdom
Salary : £36000.00 to £39000.00 per annum
Posted : 12-09-2022
Position: Full time
Are you a skilled Arrears & Litigation Senior Specialist looking to rise to a new challenge?
Pepper UK is one of the leading specialist loan servicing companies in the UK and we are currently looking for a Arrears & Litigation Senior Specialist with proven experience in customer service, mortgage administration, and delivery of workout solutions to customers experiencing payment difficulties.
We are currently recruiting for an Arrears and Litigation Senior Specialist to join our dynamic and growing team in Skipton, North Yorkshire.
We are looking for a highly motivated professional with experience in managing residential mortgage and loan portfolios in a highly customer-focused environment within the financial services sector.
Your role will involve delivery of workout solutions to customers experiencing payment difficulties and management of the delivery of the litigation process, whilst being a support to the Arrears and Litigation Manager in deliverance of high standards in all areas of the business.
You will be working within an established team that is a vital part of Pepper's operations, and you will receive ample support so that you can be successful in your role.
We would like to hear from candidates with good experience of delivering litigation workout options and who are able to analyse problems, demonstrate great interpersonal skills, and deliver exceptional customer service.
As an Arrears & Litigation Senior Specialist, your key responsibilities will include:
Join an amazing working environment with opportunities for career development. In addition to our culture and people, we offer competitive employee benefits.
This Arrears and Litigation Senior Specialist role would suit candidates with experience in the following areas: Loan Administrator, Account Management, Loan management, Arrears Management, Litigation, Customer Service, Collections.
We're looking for candidates with prior exposure to operational loan management in a mortgage context who can consistently deliver outstanding customer service, and show a rudimentary understanding of the relevant regulation and associated legislative policy and the impacts this has on the role. Experience in team management is also critical. Collection's experience is also highly desired.
In addition, you must be able to:
We currently operate in nine jurisdictions across the UK, Europe, and Asia Pacific, and have over US$50 billion in assets under management. We employ more than 1,100 people to look after 65 clients and 1,000,000 end-users - and we're growing fast. Through heavy investment in tech-enablement and data and analytics, we are driving operational efficiency, empowering clients, and expanding our remit all over the world.
Working across commercial and residential real estate, personal and SME loans, credit cards, asset finance and point of sale, our advanced credit intelligence platform enables us to arrive at the best solutions for our clients and their customers, and always pushes for the right outcome, whatever financial journey they're on. As an employee of the Pepper Advantage community, you’ll be part of a unique global-scale data network, giving you access to all the latest market trends and opportunities. You have to be in it to get the full advantage!