Location : Uxbridge , United Kingdom
Salary : £41000.00 to £47000.00 per annum
Posted : 06/16/2020
Position: Full time
Are you a skilled manager with experience in mortgage servicing looking to rise to a new challenge?
Pepper UK is one of the leading specialist loan servicing companies in the UK and we are currently looking for an Arrears & Litigation Manager on a 12-month basis, with proven experience in arrears and litigation processes and customer service, as well as the day to day management of a team of experienced mortgage administrators.
If you are open to a new opportunity and would like to chance to work within an organisation which can offer competitive benefits and career progression, then this is the role for you.
We are currently recruiting for an Arrears & Litigation Manager to join our dynamic and growing team in Uxbridge. This role is for a fixed term of 12 months.
We are looking for highly motivated professionals with experience in managing residential mortgage and loan portfolios in a highly customer focused environment within the financial services sector – particularly those that have entered the arrears or litigation stages. Your role will involve the day to day management of an experienced mortgage administration team, including queue performance, mandated decision making, complaint handling, and project work. We service end to end mortgages which flow through the complete mortgage life cycle.
You will be working within an established team that is a key part of Pepper's operations, and you will receive ample support so that you can be successful in your role.
We would like to hear from candidates with good experience of delivering exceptional people management and who are highly organised, motivated, and able to work effectively and accurately.
As an Arrears & Litigation Manager, your Key Responsibilities will include:
Arrears & Litigation Manager | FTC | Collection Handling | Leadership | Complaint Handling | Loan Management | Reporting | Analysis | Coaching | Mortgage | Communication | Client Relationship Manager | Financial Services
Private Medical Insurance | Salary Sacrifice Pension matched up to 8% | Life Assurance | 25 days holiday increasing with Length of Service | Season Ticket Loans | Cycle to Work Scheme | Employee Assistance Programme | Enhanced Maternity & Paternity package | Reward & Recognition Program | Eye Care | Wellbeing Days | Volunteering Days | Payroll Giving | Free Hot Drinks | Relaxed Dress Code | Discounted Gym Membership | Local & National Discounts
Join an amazing working environment with opportunities for career development and training. In addition to our culture and amazing people, we offer competitive employee benefits. If you are looking for a progressive organisation and want to join a fast-paced team then apply for this job opportunity.
We're looking for a candidate who has prior exposure to operational loan management, who can consistently demonstrate outstanding team management capability and has a rudimentary understanding of relevant regulation and associated legislative policy and the impact this has on the role, particularly as they relate to loan and mortgage products.
In addition, you must be able to:
As one of the most successful third-party loan servicing companies in the UK, with over £17 billion of assets under management, our experienced teams have the expertise to manage loan portfolios across a range of asset classes. Whether it’s full end-to-end servicing through the complete lifecycle of loans or support with one element, we can help.
Some of the services we can provide include: Primary Servicing, Special Servicing, Master Servicing, Standby Servicing, and Asset Management. S&P Global Ratings ranks us as one of the highest rated primary and special servicers of residential mortgages in the UK.